Affected Years: 2020, 2021, 2022, 2023, 2024 Polestar 2. Our law firm is also investigating 2025, 2026 Polestar 2 for the same issues.
These issues seem to arise from defects in the Charging Port/Module.
What we know as the Lemon Law in California actually refers to a bill that was passed into law by the California legislature in 1971. Known as the Song-Beverly Consumer Warranty Act in 1971, the Lemon Law is often thought to only cover newly purchased cars. In fact, it applies to new and used automobiles, bought or leased, as long as the used cars come with the remains of their factory warranty. It also applies to items like new homes, appliances, and electronics. The point of the law, when passed, and through today, is that it holds the manufacturers of a product responsible for replacement or buyback after the manufacturer has made a number of separate attempts at repairing the issue. In other words, honoring the express warranty for the item if it cannot be repaired by requiring an exchange, or a refund/buyback of the item. It provides the consumer with a means to hold the manufacturer accountable.
Your vehicle must qualify for it to be eligible for coverage under the Lemon Law. When you need a Polestar 2 lemon law attorney, Guardian Lemon Law should be the only law firm you need to call. We will perform an evaluation and advise you if we can sue Polestar for selling you a defective, lemon Polestar 2 once we determine the vehicle and issue qualify. Ask us about our Zero-Fee Guarantee in our initial free consultation.
Is My Polestar Covered Under The Lemon Law In California?
For your automobile to qualify as a lemon and be eligible for replacement or a refund, certain criteria must be met.
- The vehicle remains covered under the manufacturer’s new car warranty or certified pre-owned warranty at the time of your original complaint, as well as any follow-up repair attempts
- A reasonable number of attempts to repair the issue with the car must be made. This is defined as two attempts for a problem that is safety-related, four attempts for non-safety-related defects
- The defect that exists on the vehicle must be considered substantial, defined as impacting the use, safety, or value of the automobile
- The vehicle is at the dealership for a period of greater than 30 days, with cumulative time during repair efforts
- The owner of the vehicle cannot have misused the vehicle and caused/created the repair issue
If you believe these apply to your Polestar 2, we want you to contact Guardian Lemon Law immediately. We can complete a case review to confirm, and engage a lemon lawyer to sue Polestar Model for charging failure if they cannot get it repaired. We have a lawyer experienced in Polestar 2 charging failure lemon law cases ready to help you. The final part of your claim to be reviewed and confirmed is the time limit for filing a claim. You must be under the time limit set in the Statute of Limitations.
The Time Limit For Filing A Lemon Lawsuit Against Polestar
The Statute of Limitations sets the filing date restrictions of a Lemon Law claim, as of 2025, using two different time limits. The first date is one year from the expiration of your original factory warranty. The second time limit is six years from the date you take delivery of your vehicle. The time limit that will apply to your vehicle is the earliest of the two dates. That date is the limit to file your claim or lawsuit. We encourage you to contact Guardian Lemon Law to have a case review completed and the process documented for your claim.
The Specific Symptoms, Issues And Defects On Your 2020-2024 Polestar 2 Failure To Charge Issue
The common report is a failure to charge or maintain a charge once plugged in. Polestar 2 charging failures in 2020–2024 model years usually range from handshake failures to aborted sessions and are usually tied to either software glitches, weak 12V batteries, or On-Board Charger (OBC) and Battery Energy Control Module (BECM) hardware issues. Resolving these failures is centered around resets and proactive maintenance. The common troubleshooting and resolution steps are:
Many charging and connectivity issues stem from the Telematics and Connectivity Antenna Module (TCAM). Perform a TCAM reset by pressing and holding the defroster button for 20-30 seconds until the SOS button flashes and the center display turns off
If charging stops or doesn’t initiate, unplug the car, lock it, and leave it for 15-20 minutes, untouched. By doing this, you forced what Polestar calls the “Deep Sleep” reset. This forces the vehicle’s computers to go into sleep mode and will clear out any active software error
The Polestar 2 uses a standard 12V battery to manage the high-voltage startup circuits. If it falls below optimal voltage, the car will refuse to charge, among other things. If you experience random electrical malfunctions, have a dealer or auto shop check the 12V battery
There are also some hardware issues, leading to recalls and replacements for both the on-board charger (OBC) as well as the battery energy control module (BECM).
The on-board charger (OBC) failures happened during earlier model years, with the vehicles experiencing symptoms including a repeating yellow and green blinking indicator, a buzzing sound behind the charge port, and charging sessions that terminated immediately. This hardware requires a warranty replacement at a Polestar Space after testing indicates it has failed.
Some of the 2021-2022 models were subject to a Battery Energy Control Module (BECM) recall. A failing BECM microprocessor will cause the high-voltage system to randomly disconnect, aborting the charge attempt at random times, and even losing drive power when operating.
The Compensation Options Under California Lemon Law
The positive outcome and the win of your lemon lawsuit will result in getting a replacement of the vehicle you are having issues with, or it will get you a refund for the purchase price of the vehicle. When we file your Polestar 2 charging failure lemon law lawsuit, you can choose the remedy that best suits you. A win will also have the manufacturer becoming responsible for your reasonable legal fees.
If you choose the refund of the purchase price, or in effect a buyback of the automobile, you are entitled to the full cost, including fees, etc. The manufacturer will charge you for any mileage you placed on the vehicle before the issues began, at an agreed-upon rate. If you choose to have the vehicle replaced, the unit must be the same model or financially equitable to the model they are taking back if they don’t have a like for like model available.
There is one other thing you are entitled to when it comes to settling a Lemon Law claim. Out of pocket expenses can be claimed and do need to be documented. Keep every record if you think you have a lemon on your hands. Please call Guardian Lemon Law when you need a Polestar 2 defective charging port/module lemon lawsuit filed on your behalf.
The Guardian Lemon Law Zero-Fee Guarantee
Starting with every new client’s initial consultation, there is no charge. There is also no obligation for you to hire Guardian Lemon Law after that meeting, either. We have a 2nd opinion service as well. You may ask us to look at your case when you have been working with another law firm, and they aren’t responding, or may not be delivering what they promised they would. This is also free of charge.
This is the Guardian Lemon Law Zero-Fee Guarantee. What this means is that we will never ask a client for upfront legal fees before taking a case, meaning that you will never have to worry about out-of-pocket money being required before we take you on as a client.
The guarantee extends all the way to the end of your case. If we don’t win your lawsuit, we will not bill you for representation. No fees at all. Please call Guardian Lemon Law when you need a law firm that will fearlessly pursue Polestar to help you address your lemon law vehicle. Remember, too, when we win your lawsuit, Polestar has to pay all of your reasonable legal fees. When we take on your claim or case, we are already that confident that we will win it for you. Always bet on the team at Guardian Lemon Law when you need a Polestar 2 charging failure lemon lawyer. We are ready to take on Polestar and win the case on your behalf.
