Affected Years: 2019, 2020, 2021, 2022, 2023 Rolls-Royce Phantom. Our law firm is also investigating 2024, 2025, 2026 Rolls-Royce Phantom for the same issues.
These issues seem to arise from defects in the Touchscreen/Controller.
When you purchase a Rolls-Royce car, you are sure to be a fan of technology and all the modern conveniences it provides. Rolls-Royce drivers have a constant view of the surrounding area on a map displayed on the infotainment screen. That map, the nearby traffic, and their planned route are all helping to guide them to their destination. This is great for drivers who are willing to rely solely on technology to get them where they want to go as quickly as possible. But when that tech fails or freezes, the driver can literally be lost. That is the challenge faced by many 2019 – 2023 Rolls-Royce Phantom drivers who are dealing with infotainment screen failures and freezes while they are in transit.
After a few trips to Rolls-Royce to have this issue repaired, if you do not get the results you want, the thought of a lemon lawsuit could begin to form in your mind. And with just a few quick clicks, you will learn that the premier legal team to handle a California Lemon Lawsuit is Guardian Lemon Law. When you want a Rolls-Royce Phantom lemon law attorney to talk to, or are seeking a lemon lawyer to sue Rolls-Royce for infotainment system issues, our Zero-Fee Guarantee and experience will give you the confidence you need to pursue legal action. Please know we are here to help you, and we can sue Rolls-Royce for selling you a defective, lemon Rolls-Royce Phantom.
Lemon Laws In The State Of California
The California Lemon Law was created to protect consumers when manufacturers were unable or chose not to honor the express warranty they provided when you purchased your new vehicle. To protect consumers investing their hard-earned money, the Song-Beverly Consumer Warranty Act was signed into law in 1971. Most people are unfamiliar with this legislation, but they do know of the California Lemon Law. For more than 50 years, it has remained the foundation of Lemon Law. If your vehicle infotainment system is not working correctly and Rolls-Royce is not able to repair it to your satisfaction, there are a few conditions that must be met to make the vehicle a candidate for a claim under California Lemon Law. Guardian Lemon Law will provide a comprehensive case evaluation to confirm that your vehicle meets the qualifications, the infotainment screen issue meets its requirements, and equally as important, that the Statute of Limitations for the case has not expired. When you want to know if your vehicle is eligible and explore your options, please do not wait to call Guardian Lemon Law. Your time to pursue a Lemon Law claim or lawsuit is limited, and we can file a Rolls-Royce Phantom infotainment system issues lemon law lawsuit for you before it is too late.
The Case Review And Important Documentation
At Guardian Lemon Law, our process begins with a review of your documentation that accompanies every vehicle purchase. Knowing the purchase and delivery dates establishes eligibility within the time limit allotted. Then we can begin talking about the documentation that contains the information showing the repair efforts, and many other details that will be needed for your Lemon Law claim, and if needed, your lawsuit. It includes:
- All records for repair trips, listing the dates and times for drop off and pickup, and clearly while also documenting the issue that is the basis of your claim
- Any electronic communication to document what was communicated to you during the repair efforts
- Documentation to verify your out-of-pocket expenses, with details on what the expense was and how it is related to the vehicle repair problems and your claim
- The original purchase order and sales contract for the vehicle
- Any warranty documentation provided by the dealer at the time of purchase
Guardian Lemon Law has a Rolls-Royce Phantom infotainment system issues lemon lawyer is ready to help you pursue legal action when you are done waiting for the manufacturer to keep trying to resolve the infotainment screen issues.
The Qualifications For Lemon Law Claims In California
The list of the vehicle and failure qualifications can be challenging for you to confirm. A crucial aspect of any Lemon Law claim is that the vehicle repair attempts have been for precisely the same issue, and all without a permanent solution. While a reasonable repair effort is subjective, it is now defined in the last. There are minimums defining the time to meet these qualifications:
- The manufacturer’s warranty or certified pre-owned warranty must remain in effect from the initial report of the problem and throughout all the repair attempts
- Vehicle misuse or abuse was not the cause or a contributing factor to the reported issue
- Reasonable repair attempts have been made, which is defined by Lemon Law as at least 2 attempts for any safety-related issue, and a minimum of 4 attempts for non-safety-related issues
- The vehicle was unavailable or unsafe for the owner to use for a cumulative 30 days or more because of this issue
- The issue with the vehicle has an impact on the safe operation, the vehicle’s actual use, or the value of the vehicle
Guardian Lemon Law is ready to provide you with a lawyer knowledgeable in Rolls-Royce Phantom defective touchscreen/controller lemon lawsuits to demonstrate to Rolls-Royce that you are serious, that you are well aware of the issue, and that you are going to win your claim for a lemon vehicle.
How Long Do I Have To file The Claim In California?
Lemon Law in California uses the purchase and delivery dates of your vehicle to determine the time limit for your claim or lawsuit. The first date used is one year from the expiration of your vehicle’s factory warranty. The second date considered is six years from the date you took delivery of your vehicle from the dealer. When you need a lawyer experienced in Rolls-Royce Phantom infotainment system issues lemon law cases, you will want the best, so please reach out to the team at Guardian Lemon Law.
The Symptoms And Solutions Of The 2019-2023 Rolls-Royce Phantom Infotainment Issues
Owners of 2019 to 2023 Rolls-Royce Phantom vehicles are reporting that the infotainment screen is going dark or is freezing on a screen while they are driving. The screen would typically provide a constant image of the map, route, and essential features like traffic information and location. When this feature freezes or goes dark, the driver has no warning and is left without navigation, route, and traffic challenges that can create safety hazards. The series of options to correct the issue that Rolls-Royce offers includes:
- A hard reset that must be completed while parked and idle for a period of 10 minutes, while the system goes into sleep mode
- A soft power cycle that requires the driver to park and hold the power button for approximately 20 seconds before the system power cycles and reboots
These steps are actually focused on dealing with the most minor of the issues causing the Rolls-Royce infotainment screen to freeze, which is a software issue and firmware related challenges. However, there are several other issues that can cause these difficulties that are not going to be fixed with reboots and soft restarts. More severe challenges are the result of:
- Required firmware updates
- USB Drive issues that can overload the system
When the reboot does not correct the issues, or you see an error message, you will need to seek service at a local Rolls-Royce dealership. If the manufacturer fails to repair this issue in a timely fashion, Guardian Lemon Law will provide you with a Rolls-Royce Phantom infotainment system issues lemon lawyer.
What Does The Zero-Fee Guarantee Mean When I Want Legal Representation?
As it sounds, we promise our clients that there will be no charges if we do not win your case.
Our Zero-Fee Guarantee to clients begins with the free consultations we provide for all of our clients. After this meeting, there is no obligation for you to hire Guardian Lemon Law. If you have another lawyer, we will also provide a free second opinion on that case. We will provide an honest assessment of the case and its handling.
Finally, if we do not win your Rolls-Royce lemon lawsuit, we will not bill you for our time. Please call Guardian Lemon Law when you need a law firm that is confident in its ability to win your case and backs it up with a Zero-Fee Guarantee.
