Affected Years: 2020, 2021, 2022, 2023, 2024 Polestar 2. Our law firm is also investigating 2025, 2026 Polestar 2 for the same issues.
These issues seem to arise from defects in the 12V Battery/Charging System.
If you recently purchased a new or used Polestar 2 and it has had some battery system issues, Guardian Lemon Law wants you to know that you are not alone. In fact, your car could legally be considered a lemon if it meets the requirements that we will explain in this article. We understand that it is frustrating and confusing to try to figure out if your Polestar is a lemon under the California Lemon Law. So, if you have faced these issues with the battery system in your Polestar 2, please reach out to our team today for professional guidance on filing a lemon law claim. Our pros will help you understand the process, to let you know that we can sue Polestar for selling you a defective, lemon Polestar 2.
Please know that when you need a lawyer experienced in Polestar 2 12V battery drain lemon law cases, Guardian Lemon Law is ready to help you get this addressed. We are here to assist you in getting this resolved, including representing you in court against Polestar. And we want you to be sure and ask us about our Zero-Fee Guarantee.
California Lemon Law And The Basics
What is typically referred to as the Lemon Law in California is more accurately a bill that was passed into law by the California legislature in 1970. The Song-Beverly Consumer Warranty Act, as it was known then, is now commonly called the Lemon Law. Many consumers believe it is only meant to cover newly purchased cars. However, it applies to new and used automobiles that were bought or leased, as long as they are sold with a factory warranty remaining. The primary focus of the law is that it holds the manufacturer of the product responsible for honoring their express warranty on the item they have built and sold. Any item you are trying to have a vehicle deemed a lemon must meet the eligibility requirements for coverage under the Lemon Law. When you need a Polestar 2 lemon law attorney, Guardian Lemon Law should be your first call. We bring decades of combined experience and expertise in resolving lemon law issues to every claim we handle.
Compensation For Lemon Law Issues
When you hire Guardian Lemon Law, and we win your lemon lawsuit for a Polestar 2, you will at least receive a replacement of the vehicle you are having issues with, or receive a refund for the purchase price of your vehicle. When we file your Polestar 2 12V battery drain lemon law lawsuit, the choice of which compensation is awarded to you is yours.
If you choose the refund of the purchase price, or what most people refer to as a buyback of the automobile, you are entitled to the full cost you paid for the vehicle, including the cost for the title, fees, etc. The manufacturer will reduce the offer for the miles you placed on the vehicle before the issues began, which resulted in the lawsuit. This is similar to paying for the mileage you put on a rental car. If you choose to have the vehicle replaced, the unit must be the same model or financially equitable to the model they are taking back.
The other items that we will pursue as part of the damages are your out-of-pocket expenses. Things like lost income while handling the issues and taking the vehicle to Polestar to deal with, as well as any related expenses like towing, car rental fees, or ride share expenses when you did not have the car. When the case is won, Polestar will be responsible for your legal fees.
Will My Polestar Qualify Under Lemon Law?
For a vehicle to qualify as a lemon and be eligible for replacement or refund, there are a few criteria that must be met.
- The vehicle cannot have been used improperly or abused in any manner
- The vehicle must be covered under the manufacturer’s new car warranty or certified pre-owned warranty throughout the repair process
- There have been a reasonable number of attempts to repair the issue with the car, defined as two attempts for anything safety related, and four attempts for other defects.
- The vehicle was unavailable for use because of the lemon issue for a total of 30 days aggregate
- The defect that exists on the vehicle must be considered substantial, meaning it impacts the use, safety, or value
Guardian Lemon Law will provide you with a lemon lawyer to sue Polestar for 12V battery drain in your car when the manufacturer is unable to get it repaired.
The Specific Issues And Defects On The 2020-2024 Polestar 2 Battery System
Repeated 12V battery drain in 2020-2024 Polestar 2 models is a known and well-documented issue. It primarily happens because the car’s high-voltage (HV) battery fails to “wake up” to charge the 12V system, parasitic draws from the Telematics and Connectivity Module (TCAM), or software glitches that prevent the car from properly entering “sleep mode.”
The primary causes of this issue are:
- The TCAM module controlling LTE, GPS, and the Polestar App freezes or experiences parasitic draw, slowly killing the 12V battery overnight
- The HV-to-12V converter can fail to top off the 12V battery while driving or during the vehicle’s automated self-charge cycles
- Buggy infotainment software may keep background systems awake long after the car is parked and locked
Some basic recovery steps that can be taken if you are stranded are:
- Perform a jumpstart. Since the 12V battery is entirely drained, the car will be completely unresponsive (doors won’t open, HV battery won’t charge)
- Perform an Infotainment/TCAM reset
- You can also schedule a visit to the dealer. The steps below should be considered before you take the car back on the road.
- Visit your local Polestar Space or authorized service center to ensure your vehicle’s firmware is completely up to date. Many TSBs (Technical Service Bulletins) address background battery draining issues
- If your battery has been deeply discharged multiple times, its overall health decreases dramatically. Ask your dealer to complete a load test on the 12V lead-acid battery and replace it if it shows as failing
What Documents Are Required To Provide For My Lemon Law Claim?
Documentation of the issue is needed both as proof of your claim and evidence illustrating the damages you are suffering. The documentation you bring to your lemon lawyer should include the following:
- All original documents detailing your purchase and warranty
- All records for any repairs and regular scheduled maintenance for your vehicle
- All written or email documentation related to the repair efforts of your automobile, including dates of drop off and pick up, to help account for the time your vehicle was unavailable
- Any other documentation provided by the dealer during the sale or repair efforts
The Time Limit To File A Lemon Lawsuit Or Claim In California
The Statute of Limitations in California for filing a Polestar 2 lawsuit or Lemon Law claim, as of 2025, has two different date limitations. The first one is one year from the expiration of your original factory warranty. The second time limit is six years from the date you took delivery of your vehicle. The earliest of the two dates is your time limit to file your claim or lawsuit. This will be confirmed during the evaluation process.
The Client Zero-Fee Guarantee At Guardian Lemon Law
Our initial consultations with anyone who needs help will always be free. There is no obligation for you to hire Guardian Lemon Law after that meeting, either. If you have been working with another law firm and they fail to meet your needs, you have the right to change lawyers. In these instances, we offer a free second opinion on your case. You can evaluate us and how we respond, and we will be forthright in what we tell you about your case, including the potential for getting compensation from Polestar.
Guardian Lemon Law offers a Zero-Fee Guarantee, meaning we will never ask for upfront legal fees before taking a case. You will never have to worry about out-of-pocket money being required before we go to work. The guarantee extends all the way to the end of the case. If we do not win your case, we will not bill you for our services and expenses. Please contact Guardian Law Firm when you are ready to discuss your potential lemon law issue.
