Affected Years: 2021, 2022, 2023, 2024 Polestar 2. Our law firm is also investigating 2025, 2026 Polestar 2 for the same issues.
These issues seem to arise from defects in the Android Automotive OS.
When you purchase a Polestar, you are likely a fan of technology and all the modern conveniences it provides. Polestar 2 drivers have a constant view of the details of the vehicle function, including navigation, displayed on the touchscreen. That map, the nearby traffic, and a planned route are all helping to guide you to your destination. This is great for drivers who are willing to rely solely on technology to get them where they want to go as quickly as possible. But when that tech fails or freezes, the driver might end up literally lost. That is the challenge faced by many 2021-2024 Polestar 2 drivers who are dealing with infotainment screen failures and freezes while they are in transit. Powered by Android Automotive OS, the issue has become well-known.
After a few trips to Polestar, if you do not get the results you want, the possibility of a lemon vehicle could begin to form in your mind. And with just a few clicks, you will learn that the premier legal team to handle a California Lemon Lawsuit is Guardian Lemon Law. When you want a Polestar 2 lemon law attorney to talk to, or are seeking a lemon lawyer to sue Polestar for software/system glitches, our Zero-Fee Guarantee and experience will give you the confidence you need to pursue legal action. Please know we are here to help you, and we can sue Polestar for selling you a defective, lemon Polestar 2.
Lemon Laws And The State Of California
The California Lemon Law was created to protect consumers when manufacturers were unable or chose not to honor the express warranty they provided. To protect consumers investing their hard-earned money, the Song-Beverly Consumer Warranty Act was signed into law in 1971. Most people are unfamiliar with this legislation, but they do know of the California Lemon Law. For more than 50 years, it has remained the foundation of California Lemon Law.
If your vehicle infotainment system is not working correctly and Polestar is not able to repair it to your satisfaction, there are a few conditions that must be met to make the vehicle a candidate for a claim under California Lemon Law. Guardian Lemon Law will provide a comprehensive case evaluation to confirm that your vehicle meets the qualifications, the infotainment screen issue meets its requirements, and equally as important, is that the Statute of Limitations for the claim has not expired. When you want to know if your vehicle is eligible and explore your options, please do not wait to call Guardian Lemon Law. Your time to pursue a Lemon Law claim or lawsuit is limited, and we can file a Polestar 2 software/system glitches lemon law lawsuit for you before it is too late.
The Case Review And Important Documentation
At Guardian Lemon Law, our process begins with a review of your documentation that accompanies every vehicle purchase. Knowing the purchase and delivery dates establishes eligibility to file a claim based on the Statute of Limitations. Then we can begin talking about the documentation that contains the information showing the repair efforts, and many other details that will be needed for your Lemon Law claim, and if needed, your lawsuit. It includes:
- The original purchase order and sales contract for the vehicle
- Any warranty documentation provided by the dealer at the time of purchase
- All records for repair trips, listing the dates and times for drop off and pickup, and clearly while also documenting the issue that is the basis of your claim
- Any electronic communication to document what was communicated to you during the repair efforts
- Documentation to verify your out-of-pocket expenses, with details on what the expense was and how it is related to the vehicle repair problems and your claim
Guardian Lemon Law has a Polestar 2 software/system glitches lemon lawyer ready to help you pursue legal action when you are finished waiting for the manufacturer to keep trying to resolve the touchscreen problems.
The Qualifications For Lemon Law Claims In California
The list of the vehicle and failure qualifications can sometimes be challenging for a customer to confirm. A crucial aspect of any Lemon Law claim is that the vehicle repair attempts have been for precisely the same issue, and all of them have taken place without resulting in a permanent solution. Below are the defining qualifications:
- The manufacturer’s warranty or certified pre-owned warranty must remain in effect from the initial report of the problem and throughout all the repair attempts
- Vehicle misuse or abuse was not the cause of or a contributing factor to the reported issue
- Reasonable repair attempts have been made, which is defined by Lemon Law as at least 2 attempts for any safety-related issue, and a minimum of 4 attempts for non-safety-related issues
- The vehicle was unavailable or unsafe for the owner to use for a cumulative 30 days or more because of this issue
- The issue with the vehicle has an impact on the safe operation, the vehicle’s actual use, or the value of the vehicle
Guardian Lemon Law is ready to provide you with a lawyer knowledgeable in Polestar 2 defective Android automotive OS lemon lawsuits to demonstrate to Polestar that you are serious, and that you are well aware of the issue, and that you are going to file a claim for a lemon vehicle.
What Is The Time Limit To file A Claim In California?
Lemon Law in California uses the purchase and delivery dates of the vehicle to determine the time limit for your claim or lawsuit. The first date used is one year from the expiration of your vehicle’s factory warranty. The second date is six years from the date you took delivery of your vehicle from the dealer. The applicable date is the earliest one. When you need a lawyer experienced in Polestar software/system glitches lemon law cases, please reach out to the team at Guardian Lemon Law.
The Symptoms And Solutions Of The 2021-2024 Polestar 2 Touchscreen Issues
Owners of 2021-2024 Polestar 2 vehicles are reporting that the touchscreen is going dark or freezing while they are driving. The screen would typically provide a constant image of the map, route, and essential features like traffic information and location, vehicle status, etc.
Touchscreen freezing, crashes, and black screens in the Polestar 2 models are primarily caused by issues in the Android Automotive operating system or failures in the Telematics and Connectivity Antenna Module (TCAM). Polestar has worked through these issues through ongoing over-the-air (OTA) software updates.
The common symptoms are:
- Touchscreen freezes & system crashes caused the system to freeze, lag, or even reboot mid-drive, often triggered when running multiple demanding background apps (like Google Maps and Spotify) simultaneously on older hardware
- The black screen of death is when the touchscreen goes completely blank, resulting in a loss of visual access to climate controls and the required backup camera, as well as any navigation that was being used. The backup camera failure was a widespread issue that was officially subject to an NHTSA safety recall (Recall 24V-477)
- The TCAM may need to be reset if you also experience a loss of GPS (e.g., incorrect map location) or LTE connectivity.
- Press and hold the front windshield defroster button on the climate control panel for 20-30 seconds. Release it when the SOS button in the overhead console starts flashing. Once the flashing stops, the module has restarted
When the reboot does not correct the issues, or you see an error message, you will need to seek service at a local Polestar dealership. If the manufacturer fails to repair this issue in a timely fashion, Guardian Lemon Law can provide you with a Polestar 2 software/system glitches lemon lawyer.
What Does The Zero-Fee Guarantee Mean?
Our Zero-Fee Guarantee to our clients begins with the free consultations we provide for all of our valued customers. After this meeting, there is no obligation for you to hire Guardian Lemon Law. If you have another lawyer, we will also provide a free second opinion on that case. We will provide an honest assessment of the case and its handling.
Finally, if we do not win your Polestar lemon lawsuit, we will not bill you for our time. Please call Guardian Lemon Law when you need a law firm that is confident in its ability to win your case and backs it up with a Zero-Fee Guarantee.
